Information for Tenants

Dear Tenants,

On this page, you will find useful information that you may need during your stay in a rented apartment. The main terms and conditions of your tenancy are set out in your rental agreement. However, we would like to remind you of the following:

Rent Payments

Rent must be transferred to the bank account of Old Town Realty OÜ every month, no later than the payment date specified in your rental agreement.

You can download the payment details using the following link: Bank Details for Rent Payments.

Utility Payments

Utility bills must be paid directly to the account of the company providing utility services. Payment details can be found on your utility bills.

Please note that utility service providers may suspend or discontinue their services if bills are not paid in full or on time.

Any costs associated with reconnecting utilities, renewing service agreements, or similar procedures must be covered by the party responsible for the failure to pay utility bills or to submit meter readings correctly and on time.

You can find a list of utility service providers responsible for your property by following the link Property Management and Utility Service Providers’ Contacts, or by checking the information boards located in the entrance areas and common halls of your building.

Meter Readings

Meter readings must be submitted monthly to the company responsible for providing utility services to your building.

Each building may have different requirements for submitting meter readings. In some buildings, the process is automated, while in others, readings must be submitted manually.

Please familiarize yourself with the relevant procedures on your utility provider’s website or on the information boards in your building.

If you have any questions, please contact Old Town Realty OÜ. Our contact details are available via the link CONTACT INFORMATION AND COMPANY DETAILS.

Security Deposit

The security deposit must be paid upon signing the rental agreement.

The deposit, or any remaining balance, will be refunded to the tenant once all outstanding payments and financial obligations have been settled, including utility bills.

Pets

Pets are allowed in the apartment only with the prior approval of Old Town Realty OÜ, and this permission must be explicitly stated in the rental agreement.

Any damage to the property caused by pets is not considered normal wear and tear and must be fully compensated by the tenant.

Smoking

Smoking is strictly prohibited inside the apartment, in stairwells and common areas, and anywhere on the property grounds.

Quiet Hours and Respect for Neighbors

Quiet hours are governed by applicable laws, building regulations, and generally accepted standards of communal living.

We kindly ask all tenants to respect the privacy and right to rest of others, just as we expect neighbors and other residents to show the same consideration in return.